Spa Basics

Spa Information :

The information listed below has been compiled to help you make the most of your experience at The Lotus Spa.

Please do not hesitate to contact us if you have any further questions or require assistance in choosing a treatment to suit your needs.

Spa Hours : Lotus Spa is open daily from 09.00 am until 10:00 pm

Reservation : For booking or information , please visit the spa reception or call us at : JIMBARAN BAY BEACH RESORT AND SPA

Phone : (0361) 705999

Treatment Rate : A price are including of 21% government tax and service charge.

Inclusion of :

  • Complimentary of our Lotus Spa Signature welcome drink.
  • Complimentary of our herbal tea after treatment.

Age Limitation ?

in order to maintain a tranquil atmosphere, children below the age of 12 years old are not permitted in spa area.

Should I reserve my treatments?

Yes, either phone or visit the lotus spa reception to book a reservation at your earliest convenience so we may accommodate your schedule.

When should I Arrive ?

Please arrive at the spa 30 minutes before your treatment time, if any delay of guest arrival, please inform to spa 1 hours before your treatment time , if you not inform it would reduces the length of treatment period.

What if I’m Late for my appointment ?

Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that next guest is not delayed.

What if I need to Cancel a Spa reservation

  • If there any cancellation , for fit please notify the spa 3 hours in advance if you would like to cancel or reschedule your appoitment. a 50% cancellation fee will be levied for treatments cancelled les than 3 hours in advance.
  • Last minutes cancellation would be charge of 100% from total treatment booked.

When if I have special health considerations ?

Please notify our Spa manager or Spa Receptionist before booking your treatments if you have high blood pressure, allergies, other physical ailments or disabilities, or if you are pregnant. If you have any concern at all, please inform us before booking your treatment, we will recommend which treatment suits you the best.

What do I wear during my treatments

Chose what is most comfortable for you. Treatments may be enjoy without clothes. Our therapists will always use draping techniques to respect your privacy. for your comfort we are providing you with a sarong, kimono and disposable underwear.

What about my valuables ?

Please leave valuables in the save in your hotel room or in spa locker, as we do not assume any liability for personal items.